culture. change. performance.
We create cultures where people love to
work and customers love to do business
Business growth is all about attracting, engaging, retaining and growing
the right people and customers.
Evolution not revolution
We believe culture change is about evolution not revolution. All companies
have core values that are fundamentally who they are. It’s often as important to
re-engage with these and play to your strengths, as identifying what needs to
evolve and change.
Experienced. dynamic. fast-moving.
The Pecan team have run high pressure, fast-moving operations in start-ups,
SMEs and major corporates and led mergers, acquisitions and divestments
– there aren’t many culture challenges we haven’t experienced. The
fundamentals usually apply – it’s how they’re applied in any given situation that
is key; combining pragmatism and pace with a willingness to go the distance
and address issues that may derail.
Great relationships are at the heart of everything we do, with clients
we’ve had the good fortune to work with over the years, with our
team and our partners
Working with Pecan has definitely contributed to our outstanding engagement results which are now 80%. Our ENPS has increased +41% and our NPS has increased +32%. Pecan bring a valuable blend of psychological insight with commercial and practical application.
Our leaders now have a much greater understanding of people’s needs going through change – not just about the process but how we engage the peoples’ hearts and minds. You’ve given them knowledge and really practical tools that they can apply immediately.
Nationwide Building Society
Pecan have been essential in our development through what has been a turbulent and challenging time, enabling us to recognise and address unhelpful approaches and behaviours and move as a team into a much higher level of performance. This was achieved in a positive and supportive manner with their expertise and insight enabling us to tackle tricky issues in a safe environment
A proven track record of providing comprehensive insight into the people journey during periods of change…enabling organisations to deliver a world class customer experience.
Culture evolution in the workplace
a silver lining to the Pandemic
In May and June 2020 Pecan carried out research to understand the impact of the Covid pandemic on productivity, wellbeing and performance. Leaders across almost every sector, from SMEs to blue chips, shared their insights via a survey followed by one to one conversations to get under the skin of the impact they have experienced.