Summer 2026 newsletter
Welcome to Pecan’s Summer 2026 newsletter Summer has a way of bringing people together. A great day can lift spirits, create energy and open up opportunities. There’s a buzz that comes with sunshine that’s hard to replicate – and we’ve had plenty of it! In many ways, culture is a like the weather. When it’s positive, […]
Culture is the Glue Between CX and EX: Three Ways to Make It Stick
We are all familiar with the impact that customer experience (CX) has on commercial success. We know too that the employee experience (EX) is a key lever of CX. What is often missed is that an organisation’s culture is the glue that joins them together – focus on this and the ROI from CX and EX starts to […]
How to drive culture change when your boss doesn’t want to
Written by Pecan’s Director Ella Overshott, for HRZone As Jørgen Vig Knudstorp, ex-CEO of LEGO said, “culture is the execution mechanism by which we deliver strategy”. When he arrived in the organisation in 2001, it was on the verge of bankruptcy. With a relentless re-focus on their customers and the deliberate crafting of a purpose-driven […]
The Fairness Trap – Equality vs Equity
Fairness is what we all aim for, right? But fairness, as it’s often practiced, can quietly become a gatekeeper of progress. The notion that ‘everyone gets the same’ preserves imbalance rather than addressing it and is deeply unequal, perpetuating the barriers that already exist. This is because people are not the same. They don’t arrive […]
UK flexible work law has changed – so what does this mean?
The landscape of work in the UK has shifted dramatically. With the Employment Rights Act 2025 now making flexible working a day-one right, employers face a dual challenge – complying with new legislation while ensuring that teams working flexibly across locations and hours are engaged, connected and high-performing. You can read more on these changes […]
Workplace Conflict: Why It Happens, the Impact on Organisations and How to Resolve It
Conflict is an inevitable part of organisational life. From personality clashes to communication breakdowns, disagreements can arise in many forms. Some differences are minor and short-lived, while others escalate, impacting productivity, morale, and employee retention. Organisations play a critical role in recognising when fleeting disagreements have grown into entrenched conflict and taking steps to address […]
Pecan’s Newsletter – January 2026
Welcome to the winter copy of our newsletter As we reflect on the past year, one theme stood out clearly: more CEOs than ever recognise that culture really matters. We’ve seen a clear shift in attitudes – deliberate work on culture is no longer seen as a “nice to have”, but as a fundamental part enabling […]
10 Ways to Keep Your Workplace Healthy
Written for HRZone by Pecan’s Co-Director, Andrew Loveless. Recently the BBC is back in the news for all the wrong reasons, recently commented on by HRZone. It seems every other week we read about high-profile organisations doing yet another culture review or being exposed for some flavour of toxic culture, be it sexist, racist, ageist, […]
Governing Culture from the Boardroom: A Strategic Imperative for Organisational Success
In today’s complex business environment, culture isn’t just a ‘soft’ topic, it’s a critical driver of organisational success and risk management. Research indicates that companies with strong cultures outperform their peers in several key areas: Revenue Growth: Companies with a strong culture experience up to 2.5 times higher revenue growth compared to those with weaker […]
Pecan Update – Mediation
It’s been a while since we shared a Pecan update — and we’re reconnecting with a bit of news that we think could really help if you’re navigating conflict or unproductive relationships in your workplace. First, the news. Ella Overshott, our brilliant Co-Director here at Pecan, is now officially an accredited mediator with UK Mediation. […]